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About Cane Direct Furniture
Cane direct has been trading since 1992, we are a family run business, who pride our selves on providing a quality product at the best possible price. We have a large showroom based in Manchester where all our on line products can be viewed.
What makes us different from our competitors? The answer may be simple, but it has taken us years of hard work and commitment to arrive at where we are today. We have spent along time saucing the best factories around the globe to find the ones that can not only supply top quality grade a cane, but also have the ability to produce some of the finest conservatory and all weather furniture available on the market today.
This is why we are the only retailer that can offer a ten year guarantee on all our products, you may well think that because of our outstanding quality we are going to be expensive, far from it, because we are the only retailer that buys directly from the factories there is no middle man, thus these savings are passed on to the end user, compare our prices and quality to any of our competitors and you will clearly see they cannot come close to Cane Direct not only in price but in quality.
Then comes the upholstery, we are the only company to use 5” vita foam reflex bases, as a rule all other companies use only a 4” bases, please take the time to read our quick buying guide, where we have listed all the questions you should be asking before making your purchase. Don’t just take our word for it, ask the questions.
Like yourselves we purchase products, and our expectations are high on customer service, in the same way we at Cane Direct offer our customers the highest level of customer service, as Managing director I expect no less than 100% service to our customers treating them with honesty, integrity and good manners, that’s from our sales team, drivers and warehouse staff.
We offer a full refund within seven days, if for any reason you are not happy with your purchase at no cost to you,however if you want to return your furniture because you didnt measure correctly we will refund you but you will have to pay for the collection costs, so please take care when measurering. we take no payment until the day of delivery and offer a full after sales back up.